End of Lease Clean
Whether you are preparing your property for the market or have a rental inspection, we will ensure your property meets high-quality standards before you move out. Covers deep cleaning of Bedrooms, Bathrooms, Kitchen, Laundry and other internal areas such as living rooms and study rooms.
What’s included?
Bathrooms
Deep scrub and clean of toilet including under rim, lid & cistern
Clean mirrors and glass surfaces
(including accessible windows)
Clean and dry buff vanity & bench-tops
Clean internal of vanity/cupboards/drawers/medicine cabinet(must be empty & all items removed prior to clean)
Clean, vacuum and mop all tiled floors
Clean all tile surfaces
Clean and dry buff sinks, taps & handles
Clean bathtub
Clean high touch point areas (door handles/light switches/power points)
Clean all soap holders – remove soap scum
Clean light fittings where accessible (including removal of bugs)
Clean exhaust fan
Remove dust from skirting boards
Remove all cobwebs
Clean all door and window frames
All hair and dust removed
Oven
Oven cleaned using proper oven cleaner
Internal clean of oven/grill including glass (Glass door will not be dismantled)
All grease/grime and evidence of use is removed
Degrease and clean grill and grill plates
Wipe down and clean front of oven
Clean and degrease all oven trays and racks
Bedrooms / Enterance / Hallways / Lounge / Dining Rooms
Remove dust from skirting boards and picture rails
Clean fixtures (switches/doorbell/door handles/locks)
Remove cobwebs throughout
Clean high touch areas – Door handles/light switches
Clean all light switches and electrical outlets
Remove dust and clean ceiling fans
Clean light fittings where accessible (including removal of bugs)
Cleaning of vents (air conditioning / heater)
Clean all door and window frames
Clean, vacuum & mop all floors
Internal Windows
Wipe down of glass surfaces
(fly screens must be removed prior to clean)
Wipe down window sills and tracks (where accessible)
Cobweb removal around accessible areas
Wardrobes / Cupboards
Clean all shelves and drawers (must be empty & all items removed prior to clean)
Clean all doors / handles
Mirrored / built-in wardrobes – vacuum
and clean tracks and frames
Clean all shelves and drawers (all levels)
(must be empty & all items removed prior to clean)
Clean all handles and railings
Clean glass surfaces
Remove all cobwebs and dust
Kitchen
Degrease, clean down and wipe all bench-top surfaces
Clean and dry buff sinks & taps
Clean interior and exterior of dishwasher (must be empty & all items removed prior to clean)
Full detail of stove top
Full detail of exhaust fan/range hood
Full detail of splash backs
Clean interior and exterior of cupboards including handles (must be empty & all items removed prior to clean)
Clean interior and exterior of drawers – remove all debris / paper etc (must be empty & all items removed prior to clean)
Clean high touch point areas (door handles/ light switches/electrical points)
Clean, vacuum and mop floors
Clean light fittings where accessible (including removal of bugs)
Remove dust from skirting boards
Clean all door and window frames
Conditional Inclusions
We will do our best to address the “Extra” items
if booked and added to your clean, however
your results may vary – we cannot guarantee
the removal of the following:
Deep/Permanent Stains
Mould removal
Wall marks
Wardrobes / Cupboards
Clean all shelves and drawers (must be empty & all items removed prior to clean)
Clean all doors / handles
Mirrored / built-in wardrobes – vacuum
and clean tracks and frames
Clean all shelves and drawers (all levels)
(must be empty & all items removed prior to clean)
Clean all handles and railings
Clean glass surfaces
Remove all cobwebs and dust
Carpet stains and permanent odours
Laundry
Clean down and wipe all bench-top surfaces
Clean and dry buff sink/tub & taps
Remove dust from skirting boards
Remove all dust and lint
Remove all lint from exhaust fan (ceiling)
Clean, vacuum and mop floors
Clean light fittings where accessible (including removal of bugs)
Clean all door and window frames
Clean high touch point areas (door handles/light switches/electrical points)
Clean interior and exterior of cupboards / shelves / linen press
What Extras are Available?
Blind Cleaning - Wipe down and dusting of blinds
Wall Washing - Dusting and wash down of walls
Carpet Steam Cleaning - Professional Carpet Steam
cleaning
Fridge Cleaning - Wipe down of accessible surfaces (must be empty & all items removed prior to clean)
Garage Clean - Wipe down, dust and sweeping of all
accessible areas
Balcony Cleaning - Railings dusted & wiped down, all debris removed, cobwebs removed from brickwork, sliding door glass/frame / tracks cleaned, floors swept and mopped
External Windows - Wipe down of glass surface and cobweb removal around accessible areas (Flyscreens must be removed prior to clean)
What's excluded?
Cleaning of ceilings, windows and any other surfaces
outside of normal reach
Cleaning of deep/permanent stains, pet messes & pet odours and other heavy soiling
Mould removal
Building material & building rubbish removal
Washing dishes
Lifting heavy items (such as furniture or white goods)
Cleaning or removing of flyscreens
Cleaning or maintenance of outside areas such as
patios and gardens
Cleaning of exterior including, walls and windows*
(*when External Window cleaning is not booked)
Terms of Service
Whizz Technologies
General Home Cleaning
- Whizz general Home cleaning includes clean of the Kitchen, Bathrooms, Laundry, Bedrooms and other internal rooms. Walls, blinds, balconies, carpet steam cleaning, cupboards, pantry and garages are optional extras.
For all recurring booking cleaning plans, credit card payment will be automatically processed 3 days prior to the commencement of each scheduled booking. Payment must be made three days prior to the commencement of the clean.
If you cancel or amend a Booking within 24 hours before the Cleaning Service is scheduled to begin, you will have to pay cancellation costs up to the equivalent to the value of the total booking fee.
A Whizz accredited cleaning company will return to a property within 48 hours of a clean to rectify any outstanding cleaning items. Any complaints
or issues over this time period will void a re-clean.The booking time is a close estimate and the Whizz accredited cleaning company will do their very best to accommodate the exact time booked. Unexpected circumstances may incur this time to shift slightly and Whizz will contact the customer to advise of any changes.
End of Lease Rental Bond Refund Guarantee
The terms and conditions of WHIZZ’s cleaning guarantee (Guarantee) that, following an end of lease clean completed by WHIZZ (EOL Clean), your lease bond/deposit will be returned based on the cleanliness of the relevant property, are set out below:
- The Guarantee only applies in respect of those items that are part of the standard cleaning package provided by WHIZZ as part of the standard EOL Clean and any agreed extra services required by the client in addition to the
selected package. The Guarantee is subject in all respects to the customer providing evidence (reasonably acceptable to WHIZZ) that, following the completion of the EOL Clean by WHIZZ, 100% of the bond of the deposit is not returned due to the
cleanliness of the relevant property.The Guarantee is not a financial guarantee. If a client validly makes a claim under the Guarantee following a completed EOL Clean by WHIZZ, WHIZZ agrees to return to the relevant property to provide further cleaning services, subject to the property manager’s reasonable standards (subject always to these terms and conditions).
The Guarantee is provided on the assumption that the property is in a fair and reasonable condition at the time that the EOL Clean is commenced. Should it be deemed necessary by WHIZZ that extra cleaning is required in addition to the initial EOL Clean to clean the property to a reasonably acceptable standard to ensure the return of the bond, then extra cleaning charges shall apply. If these extra cleaning charges are not agreed to, the Guarantee will be null and void.
WHIZZ will not be responsible for the permanent removal of mould. (Whilst an effort will be made to remove the mould if the service is additionally booked, WHIZZ cannot guarantee that the mould will not return).
The Guarantee does not apply to any furniture or moveable property and WHIZZ will not clean, nor is it responsible for, any property which is in a broken or damaged state at the commencement of the EOL Clean.
The Guarantee applies in relation to cleaning of the relevant property only.
The Guarantee does not apply in relation to any deduction made by the relevant real estate agent or property manager due to any reason whatsoever other than the cleanliness of the relevant property following completion of the EOL Clean. Further, the Guarantee does not apply in relation to any bond disputes and WHIZZ is in no way liable for any costs, expenses or any liability in connection with such dispute.
For real estate agency or property manager booked cleans, the client has 5 days to recall WHIZZ to rectify any cleaning that is not to the required standard (as reasonably determined by the Real Estate Agent and client). Following this period, the service provided by WHIZZ will be deemed to have been completed satisfactorily and the Guarantee will be immediately
cancelled.For tenant booked services, the customer has 5 days to recall WHIZZ to rectify any cleaning that is not to the required standard as reasonably determined by the customer. Following this period, the service provided by a
Whizz accredited cleaning company will be deemed to have been completed satisfactorily and the Guarantee will be immediately cancelled.The Guarantee is null and void if, after completion of the EOL Clean, any person (other than the real estate agent or property manager undertaking the inspection) enters the site. Any further cleaning will result in extra charges
payable to WHIZZ.The Guarantee is null and void if any rubbish, tenants property, or removable items are left in the property after the EOL Clean has been completed.
By engaging WHIZZ to provide an EOL Clean, the customer agrees that the Rental Bond Refund Guarantee is subject in all respect to the above terms and conditions.
WHIZZ will not be responsible for compensation or refund to any party whereby the real estate agent, property manager or customer engages an alternate contractor or cleaner to rectify any work WHIZZ previously undertook.
End of Lease Cleaning
- Whizz Bond cleaning includes full clean of the Kitchen (including oven), Bathrooms, Laundry, Bedrooms and other internal rooms. Also included is Cupboards, Pantry, Doors, Floors, Internal windows (including window sills and tracks where accessible), and skirting boards. Walls, blinds, balconies, carpet steam cleaning and garages are optional extras. Please click here for the full list of inclusions.
Our Bond Cleaning guarantee ensures that Whizz will return free of charge to rectify any outstanding issues based on our bond cleaning inclusions (please click here for the full list of our bond back guarantee terms and
conditions)Whizz will return to a property within 5 days of a clean to rectify any outstanding items. Any complaints or issues over this time period will void the bond back guarantee. Whizz require a period of 48 hours in which to organise a cleaner to return to the property. Unrestricted access to the property will be required.
Payment must be made three days prior to the commencement of the clean.
The booking time is a close estimate and the Whizz accredited cleaning company will do their very best to accommodate the exact time booked. Unexpected circumstances may incur this time to shift slightly and Whizz will contact the customer to advise of any changes.
Parking, key collection changes and rescheduling of bookings may attract an additional fee where necessary.
Cancellations made with less than 24 hours notice will incur a $35 cancellation fee.
