End of Lease Clean

Whether you are preparing your property for the market or have a rental inspection, we will ensure your property meets high-quality standards before you move out. Covers deep cleaning of Bedrooms, Bathrooms, Kitchen, Laundry and other internal areas such as living rooms and study rooms. 

What’s included? 

Bathrooms 

Deep Scrub and clean of toilet including under rim, lid & cistern 

Clean mirrors and glass surfaces
(including accessible windows) 

Clean and dry buff vanity & bench-tops 

Clean internal of vanity/cupboards/drawers/medicine cabinet(must be empty & all items removed prior to clean) 

Clean, vacuum and mop all tiled floors 

Clean all tile surfaces 

Clean and dry buff sinks, taps & handles 

Clean bathtub 

Clean high touch point areas (door handles/light switches) 

Clean all soap holders – remove soap scum 

Clean light fittings where accessible (including removal of bugs)

Clean exhaust fan 

Remove dust from skirting boards 

Remove all cobwebs 

Clean all door and window frames 

All hair and dust removed 

Oven  

Oven cleaned using proper oven cleaner 

Internal clean of oven/grill including glass 

All grease/grime and evidence of use is removed 

Degrease and clean grill and grill plates 

Wipe down and clean on front of oven

Wardrobes / Cupboards    

Clean all shelves and drawers (must be empty & all items removed prior to clean) 

Clean all doors / handles 

Mirrored / built-in wardrobes – vacuum
and clean tracks and frames

Clean all shelves and drawers (all levels)
(must be empty & all items removed prior to clean)

Clean all handles and railings

Clean glass surfaces

Remove all cobwebs and dust

Internal Windows

Wipe down of glass surfaces and cobweb
removal around accessible areas (flyscreens
must be removed prior to clean)

Kitchen   

Degrease, clean down and wipe all bench-top surfaces 

Clean and dry buff sinks & taps 

Clean interior and exterior of dishwasher (must be empty & all items removed prior to clean) 

Full detail of stove top 

Full detail of exhaust fan/range hood 

Full detail of splash backs 

Clean interior and exterior of cupboards including handles (must be empty & all items removed prior to clean) 

 Clean interior and exterior of drawers – remove all debris / paper etc (must be empty & all items removed prior to clean) 

Clean high touch point areas (door handles/ light switches/electrical points) 

Clean, vacuum and mop floors 

Clean light fittings where accessible (including removal of bugs) 

Remove dust from skirting boards 

Clean all door and window frames 

Wardrobes / Cupboards    

Clean all shelves and drawers (must be empty & all items removed prior to clean) 

Clean all doors / handles 

Mirrored / built-in wardrobes – vacuum
and clean tracks and frames

Clean all shelves and drawers (all levels)
(must be empty & all items removed prior to clean)

Clean all handles and railings

Clean glass surfaces

Remove all cobwebs and dust

Carpet stains and permanent odours

Bedrooms / Enterance / Hallways / Lounge / Dining Rooms

Remove dust form skirting boards

Clean fixtures (switches/doorbell/door handles/locks)

Remove cobwebs throughout

Clean high touch areas – Door handles/light switches

Clean all light switches and electrical outlets

Remove dust and clean ceiling fans

Clean light fittings where accessible(including removal of bugs)

Cleaning of vents (air conditioning / heater)

Clean all door and window frames

Clean, vacuum & mop all floors

Laundry

Clean down and wipe all bench-top surfaces

Clean and dry buff sink/tub & taps

Remove dust from skirting boards

Remove all dust and lint

Remove dust from skirting boards

Remove all lint from exhaust fan (ceiling)

Clean, vacuum and mop floors

Clean light fittings where accessible (including removal of bugs)

Clean all door and window frames

Clean high touch point areas (door handles/light switches/electrical points)

Clean interior and exterior of cupboards / shelves

Conditional Inclusions

We will do our best to address the “Extra” items
if booked and added to your clean, however
your results may vary – we cannot guarantee
the removal of the following:

Deep/Permanent Stains

Mould removal

Wall marks

What Extras are Available?

Blind Cleaning - Wipe down and dusting of blinds

Wall Washing - Dusting and wash down of walls

Carpet Steam Cleaning - Professional Carpet Steam
cleaning

Fridge Cleaning - Wipe down of accessible surfaces (must be empty & all items removed prior to clean)

Garage Clean - Wipe down, dust and sweeping of all
accessible areas

Balcony Cleaning - Railings dusted & wiped down, all debris removed, cobwebs removed from brickwork, sliding door glass/frame / tracks cleaned, floors swept and mopped

External Windows - Wipe down of glass surface and cobweb removal around accessible areas (Flyscreens must be removed prior to clean)

What's excluded?

Cleaning of ceilings, windows and any other surfaces
outside of normal reach

Cleaning of deep/permanent stains, pet messes & pet odours and other heavy soiling

Mould removal

Building material & building rubbish removal

Washing dishes

Lifting heavy items (such as furniture or white goods)

Cleaning or removing of flyscreens

Cleaning or maintenance of outside areas such as
patios and gardens

Cleaning of exterior including, walls and windows*
(*when External Window cleaning is not booked)

Terms of Service

Whizz Technologies

General Home Cleaning

  1. Whizz general Home cleaning includes clean of the Kitchen, Bathrooms, Laundry, Bedrooms and other internal rooms. Walls, blinds, balconies, carpet steam cleaning, cupboards, pantry and garages are optional extras. (please
    click here for the full list of inclusions – (Link to checklist.)
  2. For all recurring booking cleaning plans, credit card payment will be automatically processed 3 days prior to the commencement of each scheduled booking. Payment must be made three days prior to the commencement of the clean.

  3. Cancellations made with less than 24 hours notice will incur a $35 cancellation fee.

  4. A Whizz accredited cleaning company will return to a property within 48 hours of a clean to rectify any outstanding cleaning items. Any complaints
    or issues over this time period will void a re-clean.

  5. The booking time is a close estimate and the Whizz accredited cleaning company will do their very best to accommodate the exact time booked. Unexpected circumstances may incur this time to shift slightly and Whizz will contact the customer to advise of any changes.

End of Lease Rental Bond Refund Guarantee

The terms and conditions of WHIZZ’s cleaning guarantee (Guarantee) that, following an end of lease clean completed by WHIZZ (EOL Clean), your lease bond/deposit will be returned based on the cleanliness of the relevant property, are set out below:

  1. The Guarantee only applies in respect of those items that are part of the standard cleaning package provided by WHIZZ as part of the standard EOL Clean and any agreed extra services required by the client in addition to the
    selected package.
  2. The Guarantee is subject in all respects to the customer providing evidence (reasonably acceptable to WHIZZ) that, following the completion of the EOL Clean by WHIZZ, 100% of the bond of the deposit is not returned due to the
    cleanliness of the relevant property.

  3. The Guarantee is not a financial guarantee. If a client validly makes a claim under the Guarantee following a completed EOL Clean by WHIZZ, WHIZZ agrees to return to the relevant property to provide further cleaning services, subject to the property manager’s reasonable standards (subject always to these terms and conditions).

  4. The Guarantee is provided on the assumption that the property is in a fair and reasonable condition at the time that the EOL Clean is commenced. Should it be deemed necessary by WHIZZ that extra cleaning is required
    in addition to the initial EOL Clean to clean the property to a reasonably acceptable standard to ensure the return of the bond, then extra cleaning charges shall apply. If these extra cleaning charges are not agreed to the Guarantee shall not apply.

  5. WHIZZ will not be responsible for the permanent removal of mould. (Whilst an effort will be made to remove the mould if the service is additionally booked, WHIZZ cannot guarantee that the mould will not return).

  6. The Guarantee does not apply to any furniture or moveable property and WHIZZ will not clean, nor is it responsible for, any property which is in a broken or damaged state at the commencement of the EOL Clean.

  7. The Guarantee applies in relation to cleaning of the relevant property only.

  8. The Guarantee does not apply in relation to any deduction made by the relevant real estate agent or property manager due to any reason whatsoever other than the cleanliness of the relevant property following completion of the EOL Clean. Further, the Guarantee does not apply in relation to any bond disputes and WHIZZ is in no way liable for any costs, expenses or any liability in connection with such dispute.

  9. For real estate agency or property manager booked cleans, the client has 5 days to recall WHIZZ to rectify any cleaning that is not to the required standard (as reasonably determined by the Real Estate Agent and client). Following this period, the service provided by WHIZZ will be deemed to have been completed satisfactorily and the Guarantee will be immediately
    cancelled.

  10. For tenant booked services, the customer has 5 days to recall WHIZZ to rectify any cleaning that is not to the required standard as reasonably determined by the customer. Following this period, the service provided by a
    Whizz accredited cleaning company will be deemed to have been completed satisfactorily and the Guarantee will be immediately cancelled.

  11. The Guarantee is null and void if, after completion of the EOL Clean, any person (other than the real estate agent or property manager undertaking the inspection) enters the site. Any further cleaning will result in extra charges
    payable to WHIZZ.

  12. The Guarantee is null and void if any rubbish, tenants property, or removable items are left in the property after the EOL Clean has been completed.

  13. By engaging WHIZZ to provide an EOL Clean, the customer agrees that the Rental Bond Refund Guarantee is subject in all respect to the above terms and conditions.

  14. WHIZZ will not be responsible for compensation or refund to any party whereby the real estate agent, property manager or customer engages an alternate contractor or cleaner to rectify any work WHIZZ previously undertook.

End of Lease Cleaning

  1. Whizz Bond cleaning includes full clean of the Kitchen (including oven), Bathrooms, Laundry, Bedrooms and other internal rooms. Also included is Cupboards, Pantry, Doors, Floors, Internal windows (including window sills and tracks where accessible), and skirting boards. Walls, blinds, balconies, carpet steam cleaning and garages are optional extras. Please click here for the full list of inclusions.
  2. Our Bond Cleaning guarantee ensures that Whizz will return free of charge to rectify any outstanding issues based on our bond cleaning inclusions (please click here for the full list of our bond back guarantee terms and
    conditions)

  3. Whizz will return to a property within 5 days of a clean to rectify any outstanding items. Any complaints or issues over this time period will void the bond back guarantee. Whizz require a period of 48 hours in which to organise a cleaner to return to the property. Unrestricted access to the property will be required.

  4. Payment must be made three days prior to the commencement of the clean.

  5. The booking time is a close estimate and the Whizz accredited cleaning company will do their very best to accommodate the exact time booked. Unexpected circumstances may incur this time to shift slightly and Whizz will contact the customer to advise of any changes.

  6. Parking, key collection changes and rescheduling of bookings may attract an additional fee where necessary.

  7. Cancellations made with less than 24 hours notice will incur a $35 cancellation fee.