Home Cleaning
There’s nothing better than coming home to a fresh and clean house, and not having to lift a finger. Spend time on the things you love, and let the professionals take care of the dirty work. Covers general cleaning of Bedrooms, Bathrooms, Kitchen and other internal areas such as living rooms and study rooms.
What’s included?
Living & Other Rooms
Dust and wipe down all surfaces, furniture &electronic devices
Wipe down all tables, cupboard doors, window sills
Remove cobwebs throughout
Clean high touch areas – Door handles/light switches
Clean, vacuum & mop all floors including rugs
Empty and replace all liners of all bins
Laundry
Clean down and wipe all bench-top surfaces
Clean and dry buff sink/tub & taps
Clean, vacuum and mop floors
Empty and replace bin liners
Bathrooms
Clean toilets including under rim, lid & cistern
Clean mirrors and glass surfaces
Clean vanity and bench-tops
Clean and dry buff vanity & bench-tops
Clean, vacuum and mop floors
Clean and dry buff sinks & taps
Clean and dry buff shower & screen
Clean bathtub
Clean high touch point areas (door handles/light switches)
Empty and replace bin liners
Kitchen
Clean down and wipe all bench-top surfaces
Clean and dry buff sinks & taps
Clean stove top
Clean external range hood
Clean internal / external microwave
Clean front of oven/grill/fridge/dishwasher
Clean high touch point areas (door handles/light switches)
Clean, vacuum and mop floors
Empty and replace bin liners
Bedrooms
Dust and wipe down furniture surfaces
Tidy and straighten beds
Clean high touch point areas - Doorhandles / light switches
Clean, vacuum and mop floors
Empty and replace bin liners
What Extras are Available?
Blind Cleaning ~ Wipe down and dusting of blinds
Carpet Steam Cleaning ~ Steam cleaning
Fridge Cleaning ~ Wipe down of accessible surfaces (must be empty & all items removed prior to clean)
Balcony Cleaning ~ Dusting, sweeping and mopping of accessible surfaces
Oven Cleaning ~ Using proper oven cleaner.Wipe down and clean front of oven & internal clean of oven including glass. All grease/grime and evidence of use is removed
Cupboard cleaning - Wipe down of accessible surfaces (must be emptied and all items removed prior to clean)
Pantry - Wipe down of accessible surfaces (mustbe emptied and all items removed prior to clean) (must be emptied and all itemsremoved prior to clean)
External Windows - Wipe down of glass surface and cobweb removal around accessible areas (Flyscreens must be removed prior to clean)
Garage Clean ~ Wipe down, dust and sweeping ofall accessible areas
After Party Clean ~ Pack and remove and disposeall rubbish/ bottles (we use your bins and place therecyclables in the appropriate bins). Undertake fullinternal clean wiping down all surfaces and payingspecial attention to the higher traffic areas such asthe toilet and floors. Leave the place smelling greatand clean so you don’t have to worry
What's excluded?
Cleaning of ceilings, windows and any other surfaces
outside of normal reach
Cleaning of ceiling fans
Cleaning of deep stains, pet messes and other heavy soiling
Mould removal
Building material & building rubbish removal
Lifting heavy items (such as furniture or white goods)
Cleaning or maintenance of outside areassuch as patios and gardens
Cleaning of flyscreens
Stripping and remaking beds
Cleaning of exterior including, walls and windows*
(*when External Window cleaning is not booked)
Washing/drying/ironing of laundry or folding or hanging of clothes
Terms of Service
Whizz Technologies
General Home Cleaning
- Whizz general Home cleaning includes clean of the Kitchen, Bathrooms, Laundry, Bedrooms and other internal rooms. Walls, blinds, balconies, carpet steam cleaning, cupboards, pantry and garages are optional extras.
For all recurring booking cleaning plans, credit card payment will be automatically processed 3 days prior to the commencement of each scheduled booking. Payment must be made three days prior to the commencement of the clean.
If you cancel or amend a Booking within 24 hours before the Cleaning Service is scheduled to begin, you will have to pay cancellation costs up to the equivalent to the value of the total booking fee.
A Whizz accredited cleaning company will return to a property within 48 hours of a clean to rectify any outstanding cleaning items. Any complaints
or issues over this time period will void a re-clean.The booking time is a close estimate and the Whizz accredited cleaning company will do their very best to accommodate the exact time booked. Unexpected circumstances may incur this time to shift slightly and Whizz will contact the customer to advise of any changes.
End of Lease Rental Bond Refund Guarantee
The terms and conditions of WHIZZ’s cleaning guarantee (Guarantee) that, following an end of lease clean completed by WHIZZ (EOL Clean), your lease bond/deposit will be returned based on the cleanliness of the relevant property, are set out below:
- The Guarantee only applies in respect of those items that are part of the standard cleaning package provided by WHIZZ as part of the standard EOL Clean and any agreed extra services required by the client in addition to the
selected package. The Guarantee is subject in all respects to the customer providing evidence (reasonably acceptable to WHIZZ) that, following the completion of the EOL Clean by WHIZZ, 100% of the bond of the deposit is not returned due to the
cleanliness of the relevant property.The Guarantee is not a financial guarantee. If a client validly makes a claim under the Guarantee following a completed EOL Clean by WHIZZ, WHIZZ agrees to return to the relevant property to provide further cleaning services, subject to the property manager’s reasonable standards (subject always to these terms and conditions).
The Guarantee is provided on the assumption that the property is in a fair and reasonable condition at the time that the EOL Clean is commenced. Should it be deemed necessary by WHIZZ that extra cleaning is required in addition to the initial EOL Clean to clean the property to a reasonably acceptable standard to ensure the return of the bond, then extra cleaning charges shall apply. If these extra cleaning charges are not agreed to, the Guarantee will be null and void.
WHIZZ will not be responsible for the permanent removal of mould. (Whilst an effort will be made to remove the mould if the service is additionally booked, WHIZZ cannot guarantee that the mould will not return).
The Guarantee does not apply to any furniture or moveable property and WHIZZ will not clean, nor is it responsible for, any property which is in a broken or damaged state at the commencement of the EOL Clean.
The Guarantee applies in relation to cleaning of the relevant property only.
The Guarantee does not apply in relation to any deduction made by the relevant real estate agent or property manager due to any reason whatsoever other than the cleanliness of the relevant property following completion of the EOL Clean. Further, the Guarantee does not apply in relation to any bond disputes and WHIZZ is in no way liable for any costs, expenses or any liability in connection with such dispute.
For real estate agency or property manager booked cleans, the client has 5 days to recall WHIZZ to rectify any cleaning that is not to the required standard (as reasonably determined by the Real Estate Agent and client). Following this period, the service provided by WHIZZ will be deemed to have been completed satisfactorily and the Guarantee will be immediately
cancelled.For tenant booked services, the customer has 5 days to recall WHIZZ to rectify any cleaning that is not to the required standard as reasonably determined by the customer. Following this period, the service provided by a
Whizz accredited cleaning company will be deemed to have been completed satisfactorily and the Guarantee will be immediately cancelled.The Guarantee is null and void if, after completion of the EOL Clean, any person (other than the real estate agent or property manager undertaking the inspection) enters the site. Any further cleaning will result in extra charges
payable to WHIZZ.The Guarantee is null and void if any rubbish, tenants property, or removable items are left in the property after the EOL Clean has been completed.
By engaging WHIZZ to provide an EOL Clean, the customer agrees that the Rental Bond Refund Guarantee is subject in all respect to the above terms and conditions.
WHIZZ will not be responsible for compensation or refund to any party whereby the real estate agent, property manager or customer engages an alternate contractor or cleaner to rectify any work WHIZZ previously undertook.
End of Lease Cleaning
- Whizz Bond cleaning includes full clean of the Kitchen (including oven), Bathrooms, Laundry, Bedrooms and other internal rooms. Also included is Cupboards, Pantry, Doors, Floors, Internal windows (including window sills and tracks where accessible), and skirting boards. Walls, blinds, balconies, carpet steam cleaning and garages are optional extras. Please click here for the full list of inclusions.
Our Bond Cleaning guarantee ensures that Whizz will return free of charge to rectify any outstanding issues based on our bond cleaning inclusions (please click here for the full list of our bond back guarantee terms and
conditions)Whizz will return to a property within 5 days of a clean to rectify any outstanding items. Any complaints or issues over this time period will void the bond back guarantee. Whizz require a period of 48 hours in which to organise a cleaner to return to the property. Unrestricted access to the property will be required.
Payment must be made three days prior to the commencement of the clean.
The booking time is a close estimate and the Whizz accredited cleaning company will do their very best to accommodate the exact time booked. Unexpected circumstances may incur this time to shift slightly and Whizz will contact the customer to advise of any changes.
Parking, key collection changes and rescheduling of bookings may attract an additional fee where necessary.
Cancellations made with less than 24 hours notice will incur a $35 cancellation fee.
