If you’ve ever requested a Whizzard, rescheduled a booking, or called in about a less-than-perfect Whizz, then you’ve met Reece. He’s the guy who sorts it all out and pulls all sorts of miracles to grant customer requests. Like Santa, but with better abs.
Reece Turnbull is the Head Whizzard for Customer Service. He joined the company in September. “There is limitless potential with this company and I wanted to be part of the process,” he said.
Life before Whizz
Before Whizz, Reece worked in the health and fitness industry for 10 years. “I took lots of different roles from Management and running my own business, to Personal Training and Group Fitness Instructing,” he says. “I grew up in rural NSW and enjoy keeping fit and healthy.”
But Reece felt it was time for a change. “Let’s face it, there are only so many grapevines you can do until you decide you need to change careers!”
All in a Day’s Whizz
Reece can get as many as 80 calls and 100 emails a day. “The perfect day would be to get nothing but positive feedback for Whizz!” But when something happens – and Reece’s unofficial job description is The Person To Call When Something Happens – he’s ready to fix it. ‘My biggest challenge is mediation, just trying to make everyone happy.”
But even on the toughest day, Reece is happy he’s joined Whizz. “I’ve always said that a workplace is all about whom you work with and I think we have a great team.”