Our WHIZZ accredited cleaners are the face (and hands!) of the company, we carefully screen and train them so they share the same standards, provide the highest level of service and create the WHIZZ experience we promise to our customers.

We would never send a cleaner we wouldn’t trust in our own homes!

Here are a few reasons you can trust our cleaners to be the best cleaners in Australia:

1. Trained
Before our cleaners start with WHIZZ they must undertake an induction to ensure they are aware of the consistently high quality standards a WHIZZ accredited cleaner must deliver.

2. Tested
WHIZZ has periodical Onsite Quality Assurance Checks where a trained member of our staff goes onsite to ensure the cleaner is doing all the right things according to the “WHIZZ Way”.

3. Customer Approved
We review all WHIZZ accredited cleaners against customer feedback – your satisfaction matters to us!

Rest assured, we take every step to give you quality, safety and peace of mind.

Yes it is, and no it’s not…wait, what???

At it’s heart WHIZZ is a technology company. We have developed a sophisticated online marketplace, matching customers with qualified and trusted cleaners.

However, we also understand that nearly 80% of cleaning is referral-based. For this reason, we personally screen all cleaners to ensure that they meet the stringent requirements to become a WHIZZ accredited cleaner.

WHIZZ is not just a platform for cleaners and clients; our point of difference is we take pride in the cleaning results. We don’t just send you a cleaner and walk away. We guarantee our work, we regularly audit our cleaners, we send the cleaner back if we do not meet your cleaning expectations, and our “after sales service” is best in class!

Just click the “Forgot password” link on the login screen (or click here) and then enter your registered email address and we will email you a link to create a new password. Clean and simple!

It’s easy! We’ve designed our website and mobile Apps so you can WHIZZ through the booking:

1. Enter your postcode

2. Fill in the property details

3. Pick a service and schedule

4. Pay securely

5. Tell us about your personal cleaning preferences

6. Sit back and bask in the glory of taking your WHIZZ!

Future bookings are even faster once you’ve registered and created a customer profile.

In order for us to confirm the booking and allocate a cleaner, payment must be received prior to the booking date.

For Residential Cleans: Book via the App or Website

For End of Lease Cleans: Book via the App or Website

For Commercial/Business cleans or Short Term Accommodation property cleans you’d like us to maintain for you: Call us at 1300 029 290

Need an urgent clean? Busting for a WHIZZ? We got you!

You can now book a same-day clean up until 2pm. Any booking after 2pm and the clean will need to be done the next day.

We’ll send a WHIZZ accredited cleaner to you as fast as we can, but give us a maximum three-hour window to find a cleaner and get them across traffic. Once you’ve booked your On-Demand clean we will call you and give you an approximate Time of Arrival.

There’s a surcharge for an On-Demand booking ($25 for residential cleans, and $55 for end of lease cleans).

We say here at WHIZZ that cleaning is a lot like dating. We aim for Love at First sight, but it may take us 2 to 3 cleans to understand your expectations. If you are not happy with a result of a clean, our policy is to return to touch up and fix the problematic areas within 24 hours.

If you have any special requirements for your cleaning, let us know so we can mark it on our files!

WHIZZ offers the following cleaning services:

  • Residential Cleaning
  • End of Lease Cleaning
  • Commercial / Business Cleaning
  • Short Term Accommodation/ Holiday Rentals Cleaning

Residential Clean

During a residential clean (or “standard” clean), WHIZZ accredited cleaners follow a thorough checklist that covers the kitchen, living room and any other rooms you specified during your booking:

WHIZZ Residential Clean – What We Do

You can book a residential clean as a once-off, or as a recurring clean on a weekly, fortnightly or monthly basis. You can get great discounts on recurring cleans, and hey – you are keeping your palace clean!

Once your booking and payment has been processed, we assign a cleaner to your clean. You can make your payment by Visa, MasterCard, or American Express.

End of Lease Clean

We know that moving can be a very stressful experience. The goal of our End of Lease clean is to take out the mess (and the stress!). We work with a host of property managers and real estate agents, and as a result have gained a great understanding of their cleaning expectations.

WHIZZ knows exactly what is expected and does it; if it’s not up to standards, fear not – we go back at no expense to you!

If at any stage we have not cleaned to the expectations of the property manager or landlord, don’t worry — we return within 24 hours of being notified to rectify it for you. (Oh, and have we mentioned it’s at no additional cost to you!)

Here is what is included in our End of Lease Package:
WHIZZ End of Lease Clean Checklist.

Commercial / Business Cleaning

Our Commercial/Business cleaning arm is called WHIZZbizz. We offer highly competitive quotes for your Business/Commercial Cleans, as we know every business has different needs and requirements.

If your biz needs a WHIZZ, we come to you, develop a scope of work, and deliver a quote that is customised and tailored to your needs. There are no hidden costs and no surprises. It’s clean and simple! Call our Customer Service at 1300 029 290 to find out more.

Every biz needs a WHIZZ! Has your biz taken one yet?

Short Term Accommodation Cleaning

With our fixed pricing, on-demand service and hotel-style cleaning, WHIZZ is the perfect service provider for your Short-Term Accommodation Cleaning.

We understand that when you’re hosting visitors, you have specific requirements for your guests such as linen changes, the presentation of the bathroom amenities and the need for it to look pristine. We are your turnkey solution for a 5-star cleaning experience.

In order that we meet your cleaning expectations and specific requirements, call our customer support line at 1300 029 290 and they will assist in arranging the best cleaning services for you, your property, and your guests.