What is the best all purpose cleaner?

Home Cleaning made easier

On a leisurely stroll through aisles 7 and 8 of any supermarket in this big land you will be introduced to an astonishing and a seemingly countless array of domestic cleaning products that can make your place look like it has been cleaned by a professional cleaning company. Packaging with dazzling colours, lightning bolts and smiling superheroes, is used by companies all anxiously spruiking for your domestic cleaning dollar. But just as all salt, whether Home-brand or Himalayan pink, is essentially dried water, all detergent regardless of price or appearance is essentially soap. In Australia, for example, dishwashing liquid prices vary from 10 cents per 100ml up to so called luxury brands selling for upwards of $1.50 per 100ml – a 1500 per cent variation in what is fundamentally soap. So it tends to be confusing as to what is the best all-purpose cleaning product.

In commercial and domestic cleaning products, packaging and marketing are the pinnacle factors of purchasing. People are buying what they see as a lifestyle statement. All-purpose cleaners offer to work on all your white goods as well as the kitchen sink and there are so many different smelling products that are there to entice you. Who wouldn’t want to have the smell of lavender or lemongrass wafting through their kitchen? However, a somewhat more practical and productive lifestyle statement is to engage a professional cleaning service. This not only guarantees a professionally completed task but frees up your personal time to spend as best as you see fit and complete the million and one tasks that are prevalent in the lives we all lead.

It’s peculiar that when you see professional cleaning teams at work, their containers, sprays and small jerry cans are bereft of brand names, cartoon characters and banal slogans. This is because these products are not made for brand loyalty. These products are purely made for 100 per cent efficiency. In the Australian vernacular Blind Freddie could see the difference, more accurately Blind Freddie could smell the difference, as these cleaning fluids are considerably more potent than the standard supermarket varieties. Even with the recent considerable advancements in domestic vacuum cleaners, a professional steam cleaner is vastly superior – not only removing grime, dust, dirt and mites but importantly removing all odours and deodorising the carpet. So next time you find yourself meandering along aisles 7and 8 at your local supermarket, ask yourself ‘what is the best all-purpose cleaner’? It’s simple. The answer is ‘A Professional’. These days it’s not unusual for different people to use the services of a professional cleaning company because they are too busy to clean. Cleaning can be time consuming and it comes down to quality of life. Why not get your house professionally cleaned fortnightly so you can enjoy yourself when time spent at work increases and the two hours that it takes to vacuum and mop your house could be done by someone who can now be easily booked using your mobile phone.

Many people have regular cleaners come fortnightly or even monthly, but if it’s a one-off clean or an end of lease clean, Whizz offers this as well as ‘on demand’ same day service. Whizz is available Australia wide and has an easy to download App available in Apple or Google Play.

Christie is part of a growing number of millennials who gets her house cleaned by Whizz every fortnight and is happy with the result. She admits that they not only do a better job, but the great thing is that she saves money on all the cleaning products she now doesn’t have to worry about. ‘It’s nice to come home to a lovely smelling and clean house.’ Christie makes arrangements to leave out a key and has on a couple of occasions asked for extras to be included in the clean and has left a note for the Whizz cleaner.

When you book with Whizz you will agree to a time and date for the clean, and the costing is set out on the invoice, as well as everything that is included in the clean, so there are no hidden costs. Whizz cleaners come equipped with the correct equipment and cleaning products to maintain your house and have it looking beautiful. It is a company that prides itself on customer satisfaction and encourages feedback. They guarantee your happiness.

We have come a long way since the 1970s when a cleaning service was perceived as a luxury that only a handful of people could afford. Back then when television came into being the nuclear family was heavily portrayed in commercials and the marketing of products was aimed at the female of the household who was responsible for all the cleaning. That visual image of the domestic goddess complete with apron, who is not only the perfect cook but keeps the house looking sparkling clean, as well as doing the ironing, and all with a smile on her face, was a myth that now seems unpalatable. The thought of getting assistance for most was as far-fetched as owning a computer with the internet. Today’s households are as varied as the range of all-purpose products out there, and with a lot of people sustaining full time jobs, having hired help frees up their time to relax. This is the main reason, Peter, who works full time and, lives alone in the city in a one bedroom unit, chooses to have his place cleaned every fortnight. ‘There just isn’t enough time, once I get home from work as I’m tired and can’t imagine having to get out the vacuum cleaner.’ Peter has asthma, so vacuuming regularly has been necessary as dust builds up quickly. He has been having his house cleaned for the last 6 months and says he is so happy that he made the choice as it means less stress by having a bit of time to himself to enjoy his life.

Do sellers have to clean the house?

It is important to leave your house looking clean so the new owners are able to enjoy it

For those trying to sell their house it is not always possible to do the home cleaning themselves, for they might live abroad, or the tenants are still occupying the premises whilst they are looking to sell. One thing is certain though, if you want to sell your house having it look clean is paramount.

You could always pay someone to do the home cleaning for you as perhaps you’ve already sent the vacuum cleaner and mop off to the new abode and there are too many other things that take precedence. Our lifestyles are very busy and cleaning the house you are leaving as well as moving to the new place is not only time consuming but stressful and exhausting. Life can be easier using a professional cleaner to mop, dust, vacuum, and it’s even a good idea to get someone to do the garden. After all, everyone outsources these days. You’ll feel good about yourself knowing that the owners will walk into a lovely clean house and be able to enjoy the place as you did.

It is not a legal requirement to clean the house, but morally it makes sense to clear out your mess and have the place looking as good as you would like it. You wouldn’t want to move somewhere new to find a whole lot of rubbish left by the previous owners. Nothing is more frustrating than having to clean out someone else’s mess before you can start to move in and arrange all your belongings. The excitement can quickly be downgraded to anger, and as we all know, moving is stressful enough without having to spend all day mopping and dusting before you can start to move in. It is wrong to leave all the rubbish for someone else to remove. It’s your garbage, so do the right thing and remove it. It won’t take long. There are stories of previous owners leaving junk that required paying someone a substantial amount of money to move. Some people choose to have a final walk through the house before closing on the contract. However, you might not necessarily anticipate what junk will be left and hopefully the seller will not surprise you and will have it as immaculate as when you saw it and decided to buy it.

The same applies to the garden. You paid someone to have it looking pristine for the sell, you made sure the lawn looked good and was weeded and you’ve enjoyed the garden, so why wouldn’t you ensure the lawn is mowed and the garden looks good for the new owners?

It is understandable that you might feel tired and not capable of cleaning anymore, but leaving the premises in an immaculate condition and removing your rubbish is not that much to expect. You want to end on good terms as you might need to have some contact with the new owners if, for example, you are expecting an item in the post and need to leave a forwarding address. If you can’t do the cleaning yourself, use a professional cleaning company to help.

Whizz is a flexible platform that has been operating since 2014 and employs contract cleaners who have vast experience and they bring with them the correct cleaning products and equipment to clean your premises. You can have your place custom cleaned and if you require extra work to be done, just let Whizz know and they are happy to accommodate your needs. There is an easy to download App available in Apple or Google Play and you can make a booking in under a minute using your mobile phone.

Whizz has no hidden costs. It is all clearly set out on the website. You don’t have to be home for the clean, which makes things easier, especially if you are time poor and have so many other things that need to be done. All cleaners have been police checked and are insured, which should give you peace of mind.

If you type in ‘broom ready in Australia’ you will come across tours to Broome in Western Australia, but the term ‘broom ready or broom swept’ in real estate terms means to remove all personal property, vacuum and clean the floors, take away any debris and personal items such as furniture that is not a fixture before vacating the premises. It’s not a legal definition, nor is it found in the dictionary, and obviously it is open to interpretation, but common sense should prevail as well as goodwill. Do what you would want done to you. Everyone leads busy lives and every person who sells their house should definitely make sure it is ready for the new owners to move in, so it is only fair to make it ‘broom ready.’

Therefore, some might say if the place you have bought has all the furniture removed but is still quite messy, be happy that the previous owner has cleared away all the heavy stuff and their personal garbage, and just look forward to your brand new home. But who wants to spend a day cleaning? How stressful is it to have to do all the mopping and sweeping of the floors, vacuuming and washing down all the cupboards before you can start unpacking and moving into your new place. It is totally unfair but often can be the reality, so what can you do?

Get hired help to do all the dirty work for you so you don’t have to sort through boxes to find the cleaning products and equipment and can concentrate on your new life and all the constraints that come with having bought a new place. Whizz is a home cleaning service that can solve all of your problems and if you’d prefer to speak with someone there is a customer service officer available 7 days a week.

What is end of tenancy?

Your bond back is guaranteed when you use Whizz cleaners.

What is end of tenancy, and what happens now? If you are reading this, then it is a fair assumption that you are engaged in a rental contract. That wouldn’t make you Robinson Crusoe as roughly ten million people, and growing, are involved in rental contracts in Australia. Every contract has an expiry date and when it arrives, the onus is entirely on the tenant to ensure that the residence has been cleaned to the standard acceptable to the landlord – that is, professionally. More and more as the rental market is squeezed in Australia, end of tenancy cleaning is essential for a myriad of reasons but we will look at just two. Firstly, it is important to maintain a good history of tenancy to ensure a positive response to future rental applications.

In the entire world on the list of countries to which people move residence regularly, Australia comes in at fifth. The Australian Bureau of Statistics shows that in the 20 – 29 year old age group one third of people will have moved in the last 12 months, and in the 30-39 year age group 60 per cent of people are described as moved recently. Over all, one in six people will have moved within the last 12 months, and just under half in the last 5 years. You can either clean your house yourself or pay a professional who offers end of tenancy cleaning.

With leases being a one year option, it creates a bottleneck because of the end of a lease. A movement of this size leads to a pressure cooker market which, as you have seen, results in dozens and dozens of people attending each and every property inspection. If you have not satisfied your previous landlord’s perception of a cleanly vacated premises then don’t expect a positive future with rental applications. Real estate agents access a service titled ‘The Tenancy Database.’ It does what it says on the box – it provides information to agents enquiring as to an applicant’s previous rental history. This is referred to in the industry, as ‘The Bad Tenants Database’ or, even worse, ‘The Blacklists’. It is best to avoid having your name on it, as is with all things cyberspace, an indelible reference for the future. Tenancy Databases operate on both a State and Federal level in Australia. Secondly, apart from reputational damage, professional cleaning is essential for a full refund of your bond. This is entirely at the discretion of your landlord, who will expect no less than professional cleaning standards. Whizz is a convenient platform that offers end of tenancy cleaning to ensure your bond returns safely to you. All cleaners are contracted and have at least one year’s professional experience. The company was established in 2014 and is available in all States and Territories across Australia.

There is no point in quibbling with a landlord who declares the residence is of an unclean state. In all the disputed cases in New South Wales to come before the Tribunal on this issue only one was returned in the tenant’s favour. It is obvious that a couple of hundred dollars spent for post tenancy cleaning will ensure the return of your bond, which is at least a few thousand dollars in money well spent. The math is simple.

You are better off leaving it to the experts who are adept at end of lease cleans, and know what areas they need to target so that you don’t have to spend the arduous task doing this yourself when you have enough to worry about in moving, such as picking up the keys to the new premises, changing the utilities, and the paperwork involved, and your mind is already on the new place of residence. Perhaps you might not have anticipated all the cleaning involved in your new home. It makes things much easier to pay someone else to help. Enlisting help is not as expensive as you might think. Whizz clearly states the cost of having your home cleaned and prices are fixed so there are no hidden costs. Whizz also does ‘extras’ – if there is anything you want attended to in an end of lease clean just leave a note and Whizz cleaners are happy to oblige. It is a platform that realise the importance of customer satisfaction. That is why feedback is important in order to continue to improve things.

You can download the app via Google Play or through Apple. You can make a booking in under a minute using your mobile phone. You are not required to be there for a clean if that is more convenient – just leave your keys out and know that all the contractors have been police checked and insured.

Whizz values customer satisfaction and guarantees your bond back, so if there is something that is not cleaned properly and stopping you from obtaining the safe return of your bond, someone will be sent within 24 hours to rectify the problem.

You as a tenant are obligated to leave the place to the standard set out in the condition report, notwithstanding ‘wear and tear’ of the premises. The report is a fair record, containing consensus between the landlord and the tenant. That is why it is paramount that you fill this out correctly initially, but there are standard requirements that property managers look for when tenants vacate. Whizz contractors have a working knowledge as they perform plenty of end of tenancy deep cleans.

There is a customer service operator available to take your call 7 days a week. All the contractors come with all the correct products and equipment to clean your house until it is of high standard. When you consider the cost of buying all the products and equipment needed when you have end of tenancy cleaning duties to perform, this too is another reason you might want to hire help. Most people use the services of professionals for this reason.

 

House cleaner made me happier, healthier and more productive.

Just ask Jenny

I learn something new every time I get my hair done by Jenny, my gregarious hairdresser, who declared to the ladies in the salon last week that using a house cleaner ‘made me happier, healthier and more productive.’

I wanted to know more as I was entertaining the idea myself and the hairdresser has over the years proven to be the place to provide answers to any of my questions. If a house cleaner made me happier, healthier and more productive I was ready jump right in and give it a go, after all everyone uses a cleaner these days I’m told.

Jenny is in her late 50’s and looks the part with her blunt haircut and unique style. She said she had no guilt in deciding to use a house cleaner as has never really been interested in cleaning her house, yet describes herself as a fairly clean person. ‘I didn’t feel a failure because having a house cleaner made me happier, healthier and more productive’ she reiterated. You’re not going to look back on your life wishing you had cleaned more but you will appreciate the time given back to you when you get help.

Jenny says there isn’t much I need to bother with in between cleans however ‘The only thing I insist on is that everyone who uses the shower sprays it with this magic product you just leave on – the shower recess looks amazing. My family and every visitor who use the shower knows this and will be scolded if they don’t spray it’, she says in a half joking manner.

Once she decided to use a house cleaner, Jenny said she was so relieved and it was a huge weight off her shoulders. She even has a cleaner for her salon, though not the same one. ‘It frees me up to do other things that I enjoy, especially now I am working full- time and have young grandchildren to care for every Monday on my day off’.

‘It’s so wonderful to come home to a clean house that smells great’, Jenny says. At first she was reluctant to use a cleaner, and had some reservations, though not over things you might think. ‘I have had the same cleaner for close to twenty years and have panic attacks at the thought she will retire’, Jenny professes. ‘I used to be one of those women who rushed around to clean the house before the cleaner came, worried what she would think of the mess particularly having three small children. These worries were short lived and I don’t bother doing anything much except making sure there is nothing she can trip over. I went from having weekly cleans with the kids at home and now it is fortnightly.’

‘My cleaner would give incentives to my kids. A certificate awarded to the cleanest room would be left on the bed; my room was often the winner much to the dismay of my kids’, Jenny joked. ‘Once they became teenagers they lost interest and didn’t bother cleaning their rooms, but it worked for many years’.

‘It took a couple of different cleaners and some funny stories along the way before I was blessed with the one I have now who is an integral part of the family. If I want anything extra cleaned, I just leave her a note. Over the years I have recommended her to everyone. She has scaled down her workload and now only works at my place and a couple of others. She comes fortnightly and it is now just about maintaining the house. The kids are all grown up and have left home and it’s a large house with only two people living in it. ‘I wouldn’t be able to cope without help’.

Do you have a cleaner?’ Jenny enquires? When I tell her I do not, she looks at me like I’m crazy – then says ‘well you need one.’ I tell her about a platform called ‘whizz’ I’ve been looking at that contracts cleaners and show her the app I have downloaded on my phone. It has all the information about what to expect with a clean. They can clean your house weekly, fortnightly, or ‘on demand’ It specifies what is included in a house clean so you know how much it will cost without any hidden expenses. The prices are fixed. They also provide extra’s like cleaning the oven or the pantry.

It seems they are flexible and the good thing is they bring all their own cleaning gear and products which is really convenient and cost effective in the long run. Whizz ensures you will be happy with your clean, if you are not, they will send someone back to rectify the problem within 24 hours. Whizz likens cleaning to dating – ‘It might take a couple of goes before you’re happy’.

Jenny says that one day it will be inevitable that her cleaner will retire and she will be lost without her but tries not to think about that. She has the place smelling and looking great and knows every inch of Jenny’s 4 bedroom, 2 bathroom home. Jenny would rather spend any spare time with her grandkids or watching the many shows on TV that she is addicted to.

As someone looking to spend less time cleaning, the option of a fortnightly clean is attractive to me and an exercise in self-care. Getting that time back that it takes to clean will allow me to enjoy life more. I’ll be able to do the things I have wanted to do and haven’t been able to because I haven’t the time or energy. I, like Jenny will be able to tell others how having a house cleaner made me happier, healthier and more productive. It suits me that I don’t have to be around for a Whizz clean and it provides peace of mind to know the contractors are all police checked and insured.

 

 

 

Is Professional Cleaning required at the end of Tenancy?

 

When moving out it pays to get the services of a professional

Is Professional Cleaning required at the end of tenancy at first appears as a conundrum like how long is a piece of string? Or what is the sound of one hand clapping, resembling some Buddhist teaser with no discernible concrete answer. Well, it’s simple; the answer is technically no, but factually yes. Now that is not as dichotomous as it sounds.

If we rephrase the question to is professional cleaning required at the end of tenancy if you wish to recoup your bond? The answer becomes quite simpler and clearer. Yes. When most people are faced with signing a lease they are more than a bit eager having endured dozens of expectations and applications and the pursuit is more often than not exasperating and the longer the hunt, the more the stress piles up. Sign that lease as fast as you can you think. But a lease is a legally binding document and is quite a few pages in length. If you read the entire agreement it will state, devoid of any literary confusion, that the residence must be left in the state it was found. Cast your mind back to when you moved in. No dust, no grime, no cobwebs, cleaned blinds and windows. A sparkling oven and a laundry looking like it is new. Carpet that has had all residual aromas removed. Food preparation, body odours, dirt, grime and even insects can affect the smell of a carpet and that is before we get to pets.

Natalie relays a story of frustration of dealing with a real estate agent who was withholding her bond because of a mark on the wall that she said was already there when she moved in. Due to her not being able to produce a condition report and the real estate agency stating there was no evidence of a mark it became more complicated. Natalie tried to get the mark off the wall but was unsuccessful. ‘That is when I decided to use a professional cleaner who was able to fix the problem and I got my bond back in full, which was quite a lot of money.’ Natalie said she now always uses cleaners to do end of lease cleaning. That way if there is a problem getting the bond back the real estate agency can be informed that it was cleaned professionally and they won’t argue with that.

Whizz is a platform that contracts out cleaners; they are all police checked and insured and have at least one year’s professional experience. You don’t have to be home for your clean if that is more convenient. As the fees are fixed, there is no time frame on the clean so they will clean until your house looks beautiful.

The reason the residence is presented in such a fashion is that it has been professionally cleaned. Either the tenants engaged them or the real estate agent has withheld their bond and engaged the services themselves. Either way, the job is professional. ‘Professional’ is defined as being above and beyond amateur and to have advanced training. Whizz cleaners are professional and are experienced with end of rental cleaning. They are equipped with expensive and productive apparatus to ensure that you and, more importantly, your real estate agent, are satisfied with the results. In fact, it is guaranteed. You hire Whizz and your bond is returned, no ifs or buts.

It’s always better when someone else cleans your house, and you come home to it smelling and looking great and have a greater appreciation for it. The truth is more often than not using a professional cleaner means that they do a better job and their expertise means they know what products work best. Using a professional cleaner gives you back your time. I’m sure there are a thousand other things you have to complete when moving house, and getting someone to do the dirty work frees you to do the other stuff you have to get to, particularly the multitude of things that have to happen in a move. Not only this, but using a professional cleaning company guarantees your bond back. In the end it is well worth the money, because it is one less thing you have to worry finishing on time and doing properly. Once you book with Whizz, you will receive an ‘sms’ stating the time and date of the clean. You can also access an invoice. The user friendly website clearly states everything included in the clean. You can download the Whizz app in either Google Play or through Apple.

Whizz has been in operation since 2014 and is available Australia wide. You can book in under a minute using your mobile phone. If you’d prefer to phone, someone is available to take your call 7 days a week. Whizz understands that everyone has different needs, so if there is something extra you require they are happy to help. You can inform a customer service operator or write it in the ‘contact us’ buttons on the website or app. They also offer same day services.

Remember, you have entered a contract to restore the residence to its original state – cleaned by professionals. They are proficient in after tenancy cleaning. Moving residence is an extremely vexatious experience. All the packing and boxing of items, decluttering of belongings and dismantling of furniture, seem never ending. Then dealing with the removalists, not cheap, even with a moderate sized move, can come at a cost of thousands of dollars. To hire Whizz is financially a drop in the ocean of the overall outlay of moving residence. It frees your time, reduces your stress levels and honours your contract to leave the residence as you found it. You have peace of mind, less stress and without question your bond is returned. It is guaranteed. That should make you as happy as the sound of one hand clapping.

Can your landlord charge you for cleaning?

What is considered a clean premises?

The New South Wales Tenancy Act contains 228 separate pieces of legislation but does any of this answer the question of, can your landlord charge you for cleaning? At no point does the Act clearly, legally define what is considered a clean residence. It appears that is left to the discretion of the real estate agency. Maybe they should have 229 pieces of legislation, but never mind, that is how it stands. Therefore, it is perfectly legal for a landlord to withhold your security deposit, your bond money, if they feel in any way dissatisfied with the state of the vacated property. A lot of things in life are subjective, as in ‘Was that a good book to read’? ‘Do you like to eat spicy food’? It is also subjective for the real estate agency to arbitrate as to whether a residence is, or is not, cleaned to their satisfaction.

Given that there is no strict legal definition, it is probably best to consider their perception. To a real estate agent a clean residence is generally defined as clean as brand new, with a never lived in look. Any demarcation is left to the agent’s discretion. Of course there are too many single issues regarding the end of tenancy cleaning of a residence to mention them all individually, but it is reasonable to say that a lot of people may, inadvertently overlook one or two of them. For example, would you have considered to clean the back of the toilet bowl or remove all of the tile grout? How about to remember to defrost the freezer compartment in the fridge? A real estate agent’s concept would also include professionally cleaned carpets. If you don’t organise it then they are perfectly within their legal rights to withhold your bond money and organise it to be cleaned to their satisfaction, at your expense. Any single aberration can lead to you forfeiting your bond. In fact, the agency can charge you over the cost of your bond if they see fit. It is entirely up to them. It is not an uncommon practice.

The most frequent claim by agents for withholding bond money is dissatisfaction with the cleanliness of the vacated residence. A usual topic of conversation in Australia these days is how the concept of home ownership has slipped away from the current generation. The Grattan Institute figures show that in 1986 over 58 per cent of the 25-34 age group were involved in home ownership; today it stands at less than 45 per cent. That means 55 per cent of the age group are involved in the rental market – hundreds of millions, each year, tied up in the Rental Bond Market. Unfortunately, over one third of those bonds are not returned, at the discretion of real estate agents. There are more than ten million people renting in Australia and with the longest lease being one year in length, many people are moving all the time and a lot of money is vanishing into the black hole of a real estate agent’s perception of cleanliness. A professional cleaning service can simply mean having a drain cleaned rather than throwing money down it. Whizz is a platform that uses professional contract cleaners and has been doing end of tenancy cleaning since 2014. It is available Australia wide and you can download the Whizz app and make a booking very easily. You can speak with a customer service operator 7 days a week.

Who hasn’t been on the end of a real estate agent’s nit picking regarding wear and tear and accidents that can occur which are out of your hands and not your fault. You should not be penalised for this. It’s always a nervous wait to see if the vacated premises is of a standard the landlord is happy with, considering that the term ‘clean’ as mentioned is subjective. Often it involves back and forth dialogue depending on who you are dealing with. That is why it is always important to fill in the condition report carefully. This enables a comparison of the condition the property is in at the start of the tenancy and at the end of the tenancy. Without this, it can be a battle to prove that any damage did take place before moving in. Sharon tells of her frustration on vacating a rental recently when the real estate agent complained of a stain on the carpet. She had reported it at the time of moving in. However, the real estate agency had changed hands and was now under new management. The leak in the toilet caused the carpet to stain, something that was beyond her control and should have been factored in, but instead it meant she had to again prove that it was not her fault. She had the carpet professionally cleaned but the stain still remained. Had she not had it professionally cleaned she said it would have been more of a battle to get her bond back. Luckily she still had the emails she sent to the real estate agency five years previously informing them of the stain from the leaking toilet.

Vacating a premises is often hurried and very stressful. Whizz cleaners have a professional relationship with real estate agencies and therefore know the specific areas to target with end of tenancy cleaning and guarantee that you will get your bond back. If there is an area deemed unclean by a landlord or real estate agency they will return within 24 hours to address this. Whizz cleaners come equipped with their own cleaning equipment and products, which make it so much easier, particularly when you are moving out. The prices are fixed and there are no hidden fees. Everything included in the clean is clearly set out on the website and you don’t have to be around for a clean if that is your preference. All Whizz contractors have been police checked and are insured so that should give you peace of mind.