Reschedule and Cancel can be done via website in https://whizz.com.au/my-account/ or using the app.

You can use the WHIZZ App or the Website to reschedule or cancel (with FULL refund) your clean 24 hours prior to your booking start time.

The WHIZZ App  or the Website can also be used to reschedule your clean up to 12 hours prior to your booking start time.

The WHIZZ App for iOS can be downloaded here.

The WHIZZ App for Android can be downloaded here.

Please contact Customer Service on 1300 029 290 if you require further assistance with rescheduling or cancellation of your clean.