When the call went out for votes for Employee of the Month, everyone in the Whizz team said, “LILI!” Since Liliani Asipeli joined Whizz’s Customer Service team in November 2015, she’s been filling the office with good vibes and positivity.
Busting for a Whizz
Before joining Whizz, Lili worked in the car rental industry doing Reservations, Customer Service and Corporate/Leisure Sales. But after 7 years she was ripe for a challenge. “I joined the team because I knew Whizz would take me out of my comfort zone – it is the stretch I need to sharpen my skills.” So far, she’s loving her job. “I like the “All In” culture and potential for me to grow.”
Service with a smile
Lili can spend hours on the phone confirming bookings, arranging schedules, and asking customers about their Whizzperience. When someone reports a disappointing Whizz, she’ll go out of her way to sort out the problem and make the next one better. “A perfect day in Whizz would be to have loads of bookings, customers who loved their Whizz experience and advocate to their family and friends,” she says. (Santa, are you taking down notes?)
The last week has been very busy for Lili, as she helps recurring customers adjust their booking schedules around their holiday trips and parties. But she’s looking forward to her favourite part of the season: spending quality time with loved ones. She adores being an Aunty, and just hanging out with friends. “I like hearty conversations and laughing till my stomach feels like I’ve done sit-ups!”
It’s the kind of holiday cheer she hopes to have throughout the year… and brings to the Whizz office every day.
Are you one of the cool kids? We’re looking for a business development manager to join the dynamic Whizz team.
Starting date: Jan. 11th 2016
$100- 120,000 First Year OTE
Award Winning Technology Company
WHIZZ is the leading platform in Australia for the domestic and commercial services industry. We are expanding rapidly utilising technology to bring an uber fresh approach to cleaning services and a range of other products. We recently won a Design Award for our App and was a finalist in the Cool Company Awards for 2015. This role offers rapid progression and huge incentives for the right team member.
Your Day to Day
Supported by the Sales Director, you will hunt for new business in the commercial / SME space. You will be supplied with warm leads to quote and sign business and will also be expected to generate leads internally to met agreed KPI’s. You will be part of a close, dedicated team in a supportive startup culture.
*B2B sales experience
*Exceptional communication skills
*A hunter mentality
*Any background in site quoting would be beneficial
We are offering a long term opportunity. You will be provided with a phone and mac to execute your role. Stocks options will be discussed for the right candidate.
This is a huge opportunity! Send inquiries and CVs to firstname.lastname@example.org
Sam Clift loves three things: his wife, surfing, and helping customers get the best end of lease cleans possible! Whizz’s new Business Development Manager and our Employee of the Month used to be in the Australian fashion industry but he was looking for a change and Whizz was a great opportunity that he couldn’t pass up.
All in a day’s Whizz
Sam starts the day at 6 am, reading through emails while taking coffee. “I head into the office for a debrief with guys, sales meeting, few laughs, then out and about catching up with clients and building new business.”
It’s a lot of work, but work he enjoys. “I’m with a bunch of people I actually really like, and I’m involved in something exciting with massive potential.”
Sam is part of the team that handles End of Lease or Moving Out cleans, so he works with a lot of property agents and companies. That’s where his background in brand management, marketing and product development come in handy. Aside from attending to all the queries and concerns – Sam is great at making sure the cleans meet both their and their landlord’s expectations – he also arranges events and other initiatives.
Like right now, he’s busy working on a very exclusive, by-invitation-only party at the Island. It’s Whizz’s thank you for the top property agents who gave the most customer referrals. Any chance of getting in, if you’re not a property agent? “Call me,” smiles Sam.